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Message from Transdev/NICE CEO

In 2014, we will launch exciting new technical advances and upgrades.  These upgrades will allow us to measure key indexes more precisely and gather data on our performance in real time with extensive analytics.  Additionally, the technology will allow deployment of real time information which customers can access with their smart phones, or see in large format screens similar to airports at Hempstead Transit Centers, which will display real time bus arrival.    
The upgrades also include smart phone based fare payment methods.  Nassau Inter-County Express, or NICE bus, will become one of the first U.S. bus transit systems to offer riders smartphone ticket purchasing with its new, free GoMobile mobile fare payment app for iPhone and Android.  For several days this April, dozens of NICE bus riders volunteered to help NICE test the new system and get it ready for launch this coming summer. NICE held multiple 50-minute “beta testing” sessions designed to help it refine and finalize the app.  Customers loaded a test “GoMobile” app on their phones that will allow them to go live (testers only) on May 6.  Testers will use the app for about one month while providing input and feedback to NICE.   
Our GoMobile app will be a great way for NICE to connect with its customers and provide them additional convenience.  We think our customers will embrace mobile ticketing as they have in other transit systems around the country. 
All these upgrades will give our Team the tool necessary to continue our overall system improvements. Our workforce of 1000+ employees are committed to providing the Citizens of Nassau County a Safe and Dependable Public Transportation system.  These new technology upgrades will support our efforts as we proudly serve the Citizens of Nassau County.